​IT TAKES a Team Approach
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Take a moment to make sure you’re prepared for your Bryant® dealer’s visit. Following this simple checklist before your appointment will help your Bryant dealer get straight to servicing your system. 

• Know where all of the heating and cooling units are in your home. 
• Perform basic troubleshooting. 
• Check your air filter. A dirty air filter is a common cause of problems. 
• Write down the model number of all your Bryant products. 
• Be ready to explain clearly what problems you’ve had. 
• Know when your problems began. 
• Make sure the system is accessible by the dealer, including units in crawl spaces or attics. 
• Put pets in a separate room. 
• Make sure an adult (18 years or older) is home to let your dealer in. 
• Be prepared to answer the phone. Many technicians call when they’re on the way. 
• If you rent, make sure you have permission to have your system serviced. 
• If your heat pump is frozen, shut it off before the technician arrives so it’s thawed and ready for service. 
• Have information on all prior services performed on your system readily available. 
• Be prepared to make a payment to the dealer. 
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To print this checklist, click here.